About NORAD When NORAD isn't busy tracking Santa across the world, the organization defends the US and Canada. To find out more about NORAD, Click here. Why Track Him? The tradition started after a local store's advertisement for kids to call Santa on a special "hotline" included a misprinted telephone number. Read the rest of the story by clicking here. Tracking Santa NORAD tracks Santa's journey around the globe each year. To find out more about how NORAD tracks Santa Claus, click here.